Thursday, September 13, 2007

Raman Kareem from Oman Mobile

Oman Mobile celebrated the announcement of the beginning of the holy month of Ramadhan with a network blackout. Service was down on both my mobile phones from around 7.30pm till around 11pm. Others with me at home had their service return earlier, but on the whole for most of us there was no service at all for about 3 hours.

Way to go Oman Mobile. And thanks for not even putting up an explanation or apology on your website.

On the positive side: it must have cost you millions in lost revenue when your network went down just as over a million Oman Mobile users wanted to call or SMS their friends and loved ones to congratulate them and wish them well on the start of Ramadhan.

3 comments:

Amjad said...

It will take forever till they update their website. They published an official apology on Al-watan newspaper, dunno about the other papers.

Suburban said...

Good post muscati. Scathing, but brilliantly controlled.

allen said...

sangambayard-c-m.com